When does the 30 days trial period start and end?
As all materials are available online, which you have access to immediately once your 'Welcome' email is sent out, within moments of your order.
So, any trial or 30-day refund period offered with the product starts on the day of registration, and ends 30 days later.
If you do not receive your log-in details in a 'Welcome' email very soon after signing up, please check your email client's spam or junk folders.
We may consider, upon reasonable request, extending your trial period if you obtained the product directly from us.
If you obtained the product through an authorised distributor, please seek their advice.
If they agree an extension with you, we will honour it. Please forward a copy of any extension agreement that your reach with them to support@wisetraders.com
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Do I have to commit after my 30 days trial?
Over many years we have found that 30-days is easily sufficient to evaluate if any of our premium services will work for you. So after 30 days you will be able to make an informed choice about your commitment.
How do I cancel my free trial?
Please email support@wisetraders.com for assistance.
Can I cancel my membership at any time?
With a monthly service yes, and with an annual service you have a 30-day money back guarantee from date of purchase. The only exception to the 30 day promise is in the case of a purchase made within 30 days to a Live event (Stock Summit or OptionEasy ...
How do I return a physical manual for a refund (UK only)
If you are within your trial period please send your manual back to the address below. Please include your name and address clearly inside the package so that it can be identified to your order on receipt. The easiest way of achieving that is to ...
I have paid for a subscription and would like to get a refund
We offer a 30-day money back guarantee from date of purchase on annual service memberships. Please email support@wisetraders.com for more information.